Not all PEPB customers pay their electric bill at the same time. The statement you receive will state the date your particular bill is due. Payment after the stated date will result in the addition of a 5% “late charge”. After the due date, the bill is considered delinquent. Your disconnection date will always be 10 days after the original due date.
Levelized Billing
PEPB provides a “Levelized Billing” program that allows customers to use your previous 12 month bills and calculate a rolling average.
Guidelines:
Customer must have had service at their present location for 12 consecutive months, with no past due amount present on the day of enrollment.
The Customer’s current “budget” will be calculated using the previous 11 month’s history, plus the current balance and the current month’s usage.
All additional charges are added i.e. security light, taxes, sanitation and surge protectors.
The agreement may be cancelled by giving written notice to the PEPB. The agreement is automatically renewed each anniversary date, unless cancelled in writing by the PEPB or the customer.
Levelized bill will be handled in the same manner as regular billing in relation to disconnects, lost bills, postmark dating (for late charges), returned checks, cut-off procedures, etc.
Late charges are charged on the bill amount.
When the agreement is cancelled, a final settlement will be calculated and the balance applied to the next (or final) bill due date.
Regardless of actual usage each month, the budgeted amount is required payment.
Once a service is disconnected or removed from Levelized Billing, a customer cannot re-enroll in the program for one year.
Bank Draft
NO MORE checks to write, monthly trips to pay your bill, late charges and worries about paying bills on time when you travel. Now you can sign up for our Bank Draft payment plan.
The Bank Draft payment plan is available for every account. It is a convenient, efficient service for our valued customers, and allows you to authorize the transfer of funds automatically from either your checking or savings account for payment for your monthly electric bill.
Princeton EPB (PEPB) will send you a bill as usual. The amount deducted from your account will be shown on the monthly statement from your financial institution.
It is easy to get on the payment plan. Simply read the following requirements, complete the authorization agreement below, and return it to us with a voided check or savings account information.
Requirements:
Payment will be deducted from the account on the due date or the following business day, if the due date falls on a weekend or holiday.
After two notifications of insufficient funds, customer’s participation in the plan may be terminated.
If the agreement is cancelled for any reason, even by customer’s request, the program cannot be resumed unless approved by management.
